Future with Digitization, a 'Double Edged Sword', with Much More to Come

by Hassan Al-Shama | 17 Feb 2023

In a fast paced market exponentially changing the landscape of tools and digital processes used in all sectors, Hylman is continuously studying what is most suited for clients respectively magnifying the important concept 'tailored to needs'.

The rapid advancement of technology has brought about the digital transformation of many industries, with companies seeking to digitize their operations in order to remain competitive and relevant in today's marketplace. The increasing demand for digitization and digital transformation can be attributed to several factors, including changing consumer behavior, the need for cost efficiency, and the emergence of new business models. In this article, we will discuss the rising need for digitization, the most preferred tools per sector, the benefits of their use, as well as their risks and limitations, and what is anticipated for the near future.

The Rising Need for Digitization and Digital Transformation

Digitization and digital transformation are essential for companies to remain competitive in the current business environment. The adoption of digital technologies can streamline processes, increase productivity, and enhance the customer experience. Additionally, digitization can provide companies with insights that were previously unavailable, enabling them to make more informed decisions.

The Most Preferred Tools per Sector

The tools used for digitization and digital transformation can vary based on the industry. Here are some examples of commonly used tools in different sectors:

  • Healthcare: Electronic health records (EHRs) are used to digitize patient records and enable faster and more accurate diagnosis.
  • Retail: Point of sale (POS) systems and e-commerce platforms are used to manage sales and inventory and enable online shopping.
  • Finance: Customer relationship management (CRM) software and online banking tools are used to manage customer accounts and facilitate transactions.
  • Manufacturing: Robotics and automation tools are used to improve production processes and reduce costs.

Benefits of Digitization and Digital Transformation

The benefits of digitization and digital transformation are numerous and can vary depending on the industry and the specific tools used. Some of the most common benefits include:

  • Increased productivity and efficiency
  • Improved customer experience
  • Greater agility and flexibility
  • Enhanced data analytics and insights
  • Reduced costs and increased profitability

Real Numbers and Returns on Investment

The returns on investment (ROI) for digitization and digital transformation can vary significantly depending on the industry and the specific tools used. However, research has shown that companies that invest in digital technologies can reap significant financial benefits. For example, a study by McKinsey found that digital transformation can improve a company's bottom line by 5-10%, while a study by Deloitte found that companies that digitize their supply chain can increase their profitability by 3.2%.

Risks and Limitations of Digitization and Digital Transformation

Despite the benefits of digitization and digital transformation, there are also risks and limitations that companies should be aware of. Some of the most common risks and limitations include:

  • Security risks and data breaches
  • Lack of employee training and resistance to change
  • High initial costs of implementation
  • Difficulty in integrating new technologies with existing systems
  • Limited availability of skilled professionals

Mitigating Solutions

To mitigate these risks and limitations, companies should take several steps, including:

  • Investing in cybersecurity measures to protect against data breaches
  • Providing employee training to ensure a smooth transition to new technologies
  • Conducting a thorough cost-benefit analysis to ensure that the benefits of digitization outweigh the costs
  • Developing a clear implementation plan and timeline
  • Partnering with third-party providers that have expertise in the relevant technologies

Anticipated Future Developments

As technology continues to evolve, the digitization and digital transformation of industries will only accelerate. Some of the anticipated future developments in this area include:

  • Greater use of artificial intelligence (AI) and machine learning to automate processes and enhance decision-making
  • Increased adoption of cloud computing to improve data storage and accessibility
  • Greater integration of Internet of Things (IoT) devices into business operations
  • Development of new technologies that enable virtual and augmented reality experiences for customers and employees

The need for digitization and digital transformation is on the rise and will continue to be a key factor in the success of companies across all industries. As digital technologies become more advanced, companies will need to stay ahead of the curve to remain competitive. The benefits of digitization and digital transformation are numerous, including increased productivity, improved customer experience, and greater agility and flexibility. However, companies must also be aware of the risks and limitations, such as security risks and the high initial costs of implementation.

To maximize the benefits of digitization and digital transformation, companies must take a strategic and proactive approach. This involves conducting a thorough analysis of their business needs and selecting the right digital tools to meet those needs. Additionally, companies must invest in employee training, cybersecurity measures, and partnerships with third-party providers to ensure a successful transition to digital technologies.

Hassan Al-Shama

CEO | Strategy, Real Estate, Commerce

Exposed to a wide array of sectors, Hassan consolidates his global experiences and packages that through innovation brought to the table believing in the vision of changing the way we do things. He believes that full potential is still locked away and clients are not getting the optimal value needed. With transformational strategies, Hassan leads with a vision of a bright future to fix the limitations and unleash a world of prosperity.


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